Same-day work is standard for Castle Hill once the right glass has landed here, and a day or two when the part is unusual. If you already phoned the claim in, hand us the claim number. If you have not, we open the comprehensive claim ourselves and explain the deductible first.
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Castle Hill Avenue runs from the Westchester Avenue elevated down toward the water, and the mix of co-ops, row houses and the small industrial blocks over by Zerega Avenue means the vehicles arriving from here range from commuter sedans to plated work vans. The glass involved varies just as much. Hand over the year, make and model together with the VIN and we can name the exact part rather than guessing at a category, and a photo settles it when the break sits in an awkward spot. Vent glass on older sedans and the fixed panes on high-roof vans both turn up here, and neither is a dealer-only item whatever people assume.
Roughly six miles and about twenty minutes separate you from our bay just off the Grand Concourse, taking the Bruckner Expressway west to the Cross Bronx and exiting near Jerome Avenue. Once the correct glass is here, the install follows the same careful sequence every time. The old piece is cut out or unclipped, new moldings and hardware go on, urethane goes where the glass is bonded, the track gets aligned where the window slides, and the vacuum reaches into the door cavity rather than just the seat. Lifetime workmanship warranty on all of it.
“Came here to replace one windshield and was super satisfied with the job (”
More on this service: Auto Glass Replacement at Paulino Auto Glass →
About half the Castle Hill customers who call have already phoned their insurer from the curb, and half have not touched it. Both are fine. If you have a claim number, read it to us with the carrier name and we pick the file up from there, sending in the details and billing them directly. If you have not called, we open it using your policy number and save you the hold music. Either way you hear the deductible before a tool comes out. The wrinkle particular to this stretch is the split between residential co-op parking near the avenue and the working yards over toward Zerega, because a van damaged in a yard often has a different named insured than the person standing in front of us. Sorting that out first keeps the claim from stalling.
Same service, same price, other Bronx neighborhoods:
Read us the claim number and the carrier name and we take it from there. The vehicle and damage details go in, the insurer gets billed directly, and you learn your deductible before the install is scheduled. You do not have to act as the go-between. If the adjuster wants photographs of the opening, we take them and submit them ourselves.
That is a failed seal, and once moisture is trapped inside the glass has to be replaced rather than repaired. It shows up on rear quarter panes and on some door glass. We match the replacement to your VIN and fit it with new moldings, and the old piece leaves along with whatever is left of the original seal.
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| Monday – Saturday | 08:00 – 18:00 |
| Sunday | Closed |