One to two hours including cleanup is the normal turnaround, and Castle Hill cars usually leave the same day when the tempered glass is stocked. Comprehensive coverage is what pays for glass smashed in a break-in, and we file that claim directly with your insurer, deductible explained before any panel comes off the door.
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A shattered window on an older car raises a question worth answering plainly: is comprehensive even on the policy? Plenty of drivers running a paid-off vehicle carry liability only, and if that is you, there is no glass claim to make. We check with you rather than assume, and the quote is free either way, so nothing is lost by asking. If comprehensive is there, we make the call, open the claim and tell you the deductible. If it is not, you still get the free quote before anything starts and you decide from there.
Getting here from Castle Hill is Bruckner Expressway west to the Cross Bronx westbound, off near Jerome Avenue, roughly six miles and twenty minutes. Once the car is in, the routine does not vary. Tempered fragments come out of the door cavity, the seats and the carpet, glass cut for your exact vehicle goes in, and the window is cycled to be sure it travels cleanly. On a back window we reconnect the defroster grid and any antenna leads built into the panel and test them before you leave. Lifetime workmanship warranty on every install.
“This is my uncle's job I don't want people saying that he's a scammer he's only doing his job Nobody is perfect don't forget that. He is a very kind man and he treats everyone with respect and is helpful when you need it.”
More on this service: Side & Rear Window Replacement at Paulino Auto Glass →
Castle Hill Avenue runs south from Westchester Avenue down toward the water, and the character of the parking changes as you go. Up near the elevated the blocks are co-ops and row houses with cars on the street; further down and over toward Zerega Avenue it turns industrial, with long stretches of curb beside buildings that close in the evening and stay shut until morning. Vehicles left on those blocks overnight are on their own for a long stretch of hours. There is also an older fleet down here, cars kept running past the point where full coverage still makes sense to the owner, which is why the comprehensive question comes up more often on this side of the Bronx. We answer it before you commit to anything, and we quote free whichever way it goes.
Same service, same price, other Bronx neighborhoods:
Then there is no glass claim to make, and we will say so instead of putting you through the call. The repair itself does not change. You get a free quote first, we do the same install, and the same lifetime workmanship warranty covers it. Some people in that position also ask us to board the opening for a few days while they arrange things, and we can.
It should, but tell us when you book. Rear and rear-side panes on many vehicles came from the factory with a darker privacy shading, and the replacement has to be ordered to match rather than assumed. Same goes for a defroster grid or an antenna in the back glass. Give us the year, make and model and we will get the correct piece the first time.
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| Monday – Saturday | 08:00 – 18:00 |
| Sunday | Closed |