Budget one to two hours including cleanup, and same day in most cases, because the common tempered sizes for Parkchester's mix of vehicles sit on our shelf. Glass broken by a thief or a vandal is a comprehensive claim, and we file it for you. You will hear the deductible from us before a single panel comes off.
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Here is exactly what we need from you, because that is the part people find vague. The policy number, the claim number if you have already phoned it in yourself, and the vehicle. That is enough for us to call the carrier, open or pick up the comprehensive glass claim, confirm coverage and tell you the deductible. We bill the insurer directly for the rest. You are not chasing anyone, not filling out forms in a waiting room, and not fronting the whole job while hoping to be paid back.
The drive is the easy part: Cross Bronx westbound about five miles, fifteen to twenty minutes, and you are at West Mount Eden Avenue off the Grand Concourse. Once the car is in, the tempered fragments come out of the door and the carpet, a pane cut for your specific model goes in, and we run the window through its full travel to be sure the regulator and track were not damaged when the glass let go. Rear windows get the defroster grid reconnected and tested. Every install carries our lifetime workmanship warranty. If the car should not be driven with the opening exposed, the van comes to the development instead.
“This is my uncle's job I don't want people saying that he's a scammer he's only doing his job Nobody is perfect don't forget that. He is a very kind man and he treats everyone with respect and is helpful when you need it.”
More on this service: Side & Rear Window Replacement at Paulino Auto Glass →
Parking in Parkchester splits people into two groups, and both have their own version of this problem. Some have a garage or permit space inside the development; others take the metered and unmetered spaces out on Metropolitan Avenue, Unionport Road and the streets around Hugh J. Grant Circle, where traffic off Westchester Avenue and East Tremont Avenue all knots together. Street parkers find the damage on the way to the car in the morning. Garage parkers often do not find it for a day or two, which raises its own question, because insurers ask when the loss happened. Tell us what you know and we will file it as you describe it. Thousands of apartments in a few blocks also means a lot of cars per foot of curb, so book early if you want the same-day slot.
Same service, same price, other Bronx neighborhoods:
Three things: the policy number, the vehicle, and the claim number if you have already reported it yourself. With those we call the carrier, confirm the glass is covered under comprehensive, and get the deductible confirmed in writing before we start. If you have not reported it at all, that is fine, we open it from scratch. Bring your license and registration for the paperwork.
No. If you have a claim number, we join the one that exists rather than duplicating it, which keeps the carrier from treating a single break as two events. Give us the number and the adjuster's name if you were given one. From there we take over the back and forth, submit the invoice and tell you what is left on your side, which is the deductible or nothing.
Tell us the vehicle and the glass that's damaged — you'll see your price instantly, and we'll hold it for you.
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| Monday – Saturday | 08:00 – 18:00 |
| Sunday | Closed |