Paulino Auto Glass works out of 30 West Mount Eden Avenue, so Mount Eden drivers are already at the shop. Chip repairs take about thirty minutes, windshields sixty to ninety plus cure time, and we file the comprehensive claim with your insurer before you pay anything out of pocket.
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This is our own block. The shop sits on West Mount Eden Avenue between Jerome Avenue and the Grand Concourse, which means a good share of the cars we work on were parked within a few streets that morning. People walk over on a lunch break with a chip in the glass and walk back with it filled. Others leave the car and pick it up after work. If you live on the Concourse or up the hill toward Claremont Park, you do not need an appointment to find out what your glass needs.
What we would rather talk about first is the money. Most drivers who call are not asking how urethane cures; they are asking whether a claim is going to cost them. So we start there. Tell us your carrier and we will look at whether the job runs through comprehensive, what your deductible would be, and whether the damage is the kind insurers waive it on. Then you decide. Nothing gets ordered and no glass gets cut out until you know the number you are actually paying.
Mount Eden Avenue climbs east from Jerome Avenue, crosses the Grand Concourse, and keeps going as Mount Eden Parkway toward Claremont Park. That short stretch does a lot of work. The elevated 4 train runs overhead on Jerome, the B and D sit under the Concourse a few blocks either side at 170th Street and at 174th and 175th Streets, and buses cut across all day. Parking is the usual west Bronx arithmetic: alternate side, plenty of double parking on the avenue, and the Concourse service roads filled by mid-morning. If you are driving in, the easiest approach is from the Concourse rather than swinging around under the elevated. Once the car is in our bay you can leave it, walk to the train, and come back for it later.
“Came here to replace one windshield and was super satisfied with the job (”
The Cross Bronx Expressway runs a few blocks north of us, and that is where a lot of Mount Eden glass gets hit. Trucks come off the ramps carrying grit, and anything the tires throw at that speed lands on the car behind. Closer to home, the roadbed under the Jerome Avenue elevated is patched and repatched, and the jolt from a sunken plate is often what turns a quiet chip into a crack that runs. Winter makes it worse: a windshield that sat cold overnight on the Concourse and then gets blasted with defroster heat is glass under stress. We also see plenty of door windows from cars parked tight on the side streets, where something as ordinary as a passing truck mirror takes out a pane.
Directions to this one are barely worth writing down. We are at 30 West Mount Eden Avenue, between Jerome Avenue and the Grand Concourse, and most of the neighborhood is inside a ten-minute walk. Coming by car, turn off the Concourse rather than fighting the traffic under the elevated, and pull up out front. If the car is not safe to drive, or the window is out and you would rather not move it, say so when you call and we will bring the glass and the tools to where it sits. Either way, have your policy details handy so the claim can start while you are standing there.
Paulino Auto Glass works across Bronx and the surrounding towns — pick your neighborhood:
Yes. We take walk-ins Monday through Saturday, eight to six, whenever the schedule allows, and Mount Eden is close enough that plenty of people simply show up. Calling ahead helps in one way only: it lets us confirm your glass is on the shelf, so you are not sitting around while a part comes across town.
A comprehensive glass claim is not an at-fault claim, and carriers treat it differently from a collision. We cannot promise what an individual insurer does at renewal, so what we do instead is put both numbers in front of you before we start: what the claim would cover, and what the job costs without it. You pick.
Through the working day if you need it to. A windshield takes sixty to ninety minutes plus the safe drive-away cure, and a chip about half an hour, but nobody is pushing you to collect the car the moment we finish. Leave it, go to work off the Concourse, and pick it up before we close at six.
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| Monday – Saturday | 08:00 – 18:00 |
| Sunday | Closed |